VOLTAGE COSMETICS S.L., in application of current legislation on the protection of personal data, informs that the personal data collected through the forms https://voltagecosmetics.com/es/contactenos or on paper or computer support, are included in the specific automated files of users of the services of VOLTAGE COSMETICS SL.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, consultancy and other activities of VOLTAGE COSMETICS S.L.

This data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

VOLTAGE COSMETICS S.L. adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: voltage@voltagecosmetics.com or to the following address: CAMÍ RAL 4-6, NAVE 16. VILANOVA I LA GELTRÚ.

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to VOLTAGE COSMETICS S.L.


For what purpose will we process your personal data?

VOLTAGE COSMETICS S.L. will process your personal data collected through the website voltage@voltagecosmetics.com for the following purposes:

  • In the event of contracting the goods and services offered through voltage@voltagecosmetics.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  • Sending information requested through the forms available at voltage@voltagecosmetics.com.
  • Sending newsletters, as well as commercial communications of promotions and/or advertising of voltage@voltagecosmetics.com and the sector.

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained and you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.


The processing of your data is carried out on the following legal bases that legitimise it:

  • The request for information and/or the contracting of the services of VOLTAGE COSMETICS S.L., the terms and conditions of which will be made available to you in any case, prior to any eventual contracting.
  • Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.


The data will not be communicated to any third party outside VOLTAGE COSMETICS S.L., unless legally obliged to do so.
As possible data processors (having undertaken to comply with the applicable data protection regulations at the time of contracting), we have contracted with the following suppliers of goods and services necessary for the proper functioning of our company: Logistics and transport companies, digital marketing companies, banking services and the manufacturers and suppliers of our products.


In cases where the user includes files with personal data on shared hosting servers, VOLTAGE COSMETICS S.L. is not responsible for non-compliance by the user of the RGPD.


VOLTAGE COSMETICS S.L. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11th on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated.

The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the Forces and Corps of the State shall be made in accordance with the provisions of the regulations on the protection of personal data.


VOLTAGE COSMETICS S.L. is the owner of all copyright, intellectual and industrial property rights, know-how and any other rights related to the contents of the website voltage@voltagecosmetics.com and the services offered therein, as well as the programmes necessary for its implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the voltage@voltagecosmetics.com website, other than for strictly private use, is not permitted without prior written consent by VOLTAGE COSMETICS S.L.


The user must respect third party software made available by VOLTAGE COSMETICS S.L., even if it is free and/or publicly available.
VOLTAGE COSMETICS S.L. has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or license for the contracted service on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licenses necessary for the fulfilment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfilment of the contract, the user shall require written authorisation from VOLTAGE COSMETICS S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by VOLTAGE COSMETICS S.L., assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.


Any use contrary to intellectual property legislation of the services provided by VOLTAGE COSMETICS S.L. is prohibited and, in particular:

  • Use that is contrary to Spanish law or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of VOLTAGE COSMETICS S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 th 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • The use of the domain's mail server and email addresses for sending unsolicited bulk email.

The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.

The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify VOLTAGE COSMETICS S.L. for the costs incurred by VOLTAGE COSMETICS S.L. in any case for which the user is responsible, including legal fees and expenses, even in the event of a non-final court decision.


VOLTAGE COSMETICS S.L. makes backup copies of the content hosted on its servers. However, it accepts no responsibility for the accidental loss or deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as said data may have been deleted and/or modified during the period of time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by VOLTAGE COSMETICS S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to VOLTAGE COSMETICS S.L.


In application of the LSSI, VOLTAGE COSMETICS S.L. shall not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, VOLTAGE COSMETICS S.L. is authorised to send commercial communications regarding VOLTAGE COSMETICS S.L. products or services that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request through the Customer Service channels that no further commercial information be sent to him or her.

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